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How do I switch between my accounts?

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

It is possible to switch between multiple Alarm.com accounts from the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com) from the same login after a login name has been granted Linked Systems. Note: If the following options do not appear, Linked Systems may not be activated for the login being used. For more information on how to activate Linked Systems, see How can I link multiple accounts together?.

PlatformApp + Web
Content typeReference
Source last updated2023-10-27

Procedure

Step-by-step guide: Screenshots and videos are placed with the instruction they illustrate.

It is possible to switch between multiple Alarm.com accounts from the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com) from the same login after a login name has been granted Linked Systems.

Note: If the following options do not appear, Linked Systems may not be activated for the login being used. For more information on how to activate Linked Systems, see How can I link multiple accounts together?.

Switch between accounts

Accounts can be switched between using the GoSafer Security customer portal (powered by Alarm.com) and Alarm.com app.

Expand all

To switch between accounts using the Alarm.com app:Icn Chevron Down

  1. Log into the Alarm.com app.
  2. Tap the system description.

    Switch Systems
    Switch Systems

     
  3. Select the desired system to access.

To switch between accounts on the GoSafer Security customer portal (powered by Alarm.com):Icn Chevron Down

  1. Log into the GoSafer Security customer portal (powered by Alarm.com).
  2. In the system description, click Down.

    Linked Systems System Description
    Linked Systems System Description

     
  3. Select the desired system to access.

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/System_Management/System_Usage/How_do_I_switch_between_my_accounts

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.

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