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Change a SkyBell Doorbell Camera's motion sensitivity

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

The motion sensitivity of the Alarm.com Doorbell Cameras can be adjusted to to be more or less sensitive to motion.

PlatformApp + Web
Content typeReference
Source last updated2025-12-08

Procedure

Step-by-step guide: Screenshots and videos are placed with the instruction they illustrate.

The motion sensitivity for the SkyBell Doorbell Cameras can be adjusted to be more or less sensitive to motion using the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com). The motion sensitivity affects what clips the SkyBell Doorbell Camera records based on motion. For more information about the available recording rules, see Create/edit a Doorbell Motion recording rule and Create/edit a Doorbell Call recording rule.

To adjust the motion sensitivity for SkyBell Doorbell Cameras

Alarm.com app

  1. Log in to the Alarm.com app.
  2. Tap Doorbell Video Call or Video.
  3. Tap Settings.
  4. Tap to select the desired doorbell camera.
  5. Use the Motion Sensitivity slider to adjust to the desired sensitivity.
  6. Tap Done.

GoSafer Security customer portal (powered by Alarm.com)

  1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
  2. Click Video.
  3. Click Settings.
  4. Select the desired SkyBell Doorbell Camera.
  5. Click Video.
  6. Use the Sensitivity to Motion slider to adjust to the desired sensitivity.

    SkyBell Sensitivity slider
    SkyBell Sensitivity slider

     
  7. Click Save.

How air temperature affects motion detection

Due to the nature of infrared motion sensors, it is common to see a change in sensitivity in triggered clips during different parts of the year. This variability is due to the difference in temperature between the person/vehicle being detected and the ambient air.

  • During warm months, clips tend to trigger less often.
  • During cold months, clips tend to trigger more often.

To counteract these changes, increase or decrease the doorbell camera's motion sensitivity as needed. Another option for a device that records too many clips is to angle it away from high-traffic areas.

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Change_a_SkyBell_Doorbell_Camera's_motion_sensitivity

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.

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