Create/edit a group silent alarm reported notification

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

A silent alarm reported notification can notify users if a silent alarm has been reported by an employee at any of the properties in the group.

Procedure

To create/edit a group silent alarm reported using the GoSafer Security customer portal (powered by Alarm.com)

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).

Using the Locations dropdown menu, select the desired group.

1. Click Notifications.

To edit the notification, click [Edit] for the silent alarm reported notification.

If the notification has not been created

1. Click New Notification.
2. Click Business.
3. Click Silent alarm reported.
4. Enter the desired name for the notification rule.

In When Alarm of type, click to select Silent.

Using the Is reported by dropdown menu, select Any Sensor or Specific Sensor to receive reports from a specific sensor.

Note: Do not choose to send a Duress Panic SMS or push notification to a potential Duress Code user.

In Recipients, click Add to choose notification recipients.

1. Click the entries in the Address Book that are to be notified, or click New to add a new address book entry.
2. Click Close.
3. Verify the notification is configured with the correct settings.
4. Click Save.

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/Commercial/Multi-Location_Management/Create_edit_a_group_silent_alarm_reported_notification

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.