# How do I switch between my accounts?

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

It is possible to switch between multiple Alarm.com accounts from the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com) from the same login after a login name has been granted Linked Systems. Note: If the following options do not appear, Linked Systems may not be activated for the login being used. For more information on how to activate Linked Systems, see How can I link multiple accounts together?.

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2023-10-27</td></tr> </tbody></table>

## Procedure

<div class="gosafer-inline-media">**Step-by-step guide:** Screenshots and videos are placed with the instruction they illustrate.

It is possible to switch between multiple Alarm.com accounts from the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com) from the same login after a login name has been granted Linked Systems.

**Note**: If the following options do not appear, Linked Systems may not be activated for the login being used. For more information on how to activate Linked Systems, see [<u>How can I link multiple accounts together?</u>](https://answers.alarm.com/Partner/Installation_and_Troubleshooting/Website_and_Apps/Login_Management/How_can_multiple_account_systems_be_linked).

<div><span></span>### Switch between accounts

Accounts can be switched between using the GoSafer Security customer portal (powered by Alarm.com) and Alarm.com app.

<div>Expand all</div><div><div><span></span>### To switch between accounts using the Alarm.com app:<span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Icn Chevron Down</span>

<div>

1. Log into the Alarm.com app.
2. Tap the system description.  
       
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Switch Systems](https://answers.alarm.com/@api/deki/files/29133/Switch_Systems.png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Switch Systems</figcaption></figure>
3. Select the desired system to access.

</div></div></div><div><div><span></span>### To switch between accounts on the GoSafer Security customer portal (powered by Alarm.com):<span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Icn Chevron Down</span>

<div>

1. Log into the GoSafer Security customer portal (powered by Alarm.com).
2. In the system description, click <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Down</span>.  
       
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Linked Systems System Description](https://answers.alarm.com/@api/deki/files/28396/Linked_Systems_System_Description.png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Linked Systems System Description</figcaption></figure>
3. Select the desired system to access.

</div></div></div></div></div>## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/System\_Management/System\_Usage/How\_do\_I\_switch\_between\_my\_accounts](https://answers.alarm.com/Customer/Website_and_App/System_Management/System_Usage/How_do_I_switch_between_my_accounts)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>