User Management
GoSafer Security procedures and references for User Management.
User Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I add user codes through the customer mobile application?
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Change a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a system user code
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Create/edit a duress code remotely
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Delete a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can a user code be given access to specific security panel partitions?
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How can a user code only be given access at certain times?
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System Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View user codes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why is the website saying the user code is invalid?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a mobile phone number to receive SMS notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Android Quick Access Device Controls
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App settings transfer
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Best practices when changing phones
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I create multiple logins for my account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can logins have access to only specific system partitions?
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Change a login name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change an email address
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change how the Welcome card appears on the website
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change language preference
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change or reset a password
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change security questions
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of a mobile device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure a number passcode for the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Contact your service provider
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a secondary login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete a login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Do the app and website update in real time?
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Enable Two Factor Authentication
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export panel slot numbers for a single location
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I set up Touch ID or Face ID for iOS?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I set up fingerprint scanning on Android?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I change the language of the customer app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I change the language of the website?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I find mobile app version on my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is the Alarm.com iOS Today View Widget a supported feature?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is there a limit to how many logins can be created for a customer account?
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Launch the app or website tour
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Log all devices out of the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Manage login permissions for secondary logins
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Rearrange Home page of website or app
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Safety Button widget
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Saved Clips widget for iOS
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Transfer app settings from a previously connected device to a new device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Unable to log in to the Customer Website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View upcoming appointments
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Web/App Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What are the login name and password requirements?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if I can't find the password reset email?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is Two Factor Authentication?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iOS Alarm.com System Control widget
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iOS Live Activities for In-Progress Device Commands
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iPhone's Home Screen Quick Actions feature for the Alarm.com app
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