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Create a system user code

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

New system user codes can be created using the app or the website.

PlatformApp + Web
Content typeHow-to / Configuration
Source last updated2025-06-04

Procedure

To create new system user codes for single systems using the Alarm.com app

  1. Log in to the Alarm.com app.
  2. Tap [Menu].
  3. Tap Users.
  4. Tap [Add].
  5. Enter the user's first and last name, and then tap Create.

In Access Code, enter the user's desired code.

  1. Tap the toggle switch for the devices (i.e., panel partitions and locks) to enable/disable access for the user's code.
  2. Tap Save. Allow a few minutes for the new user code to be active at the panel.

To add user contact information, tap Add Contact.

Then tap either

Mobile Number. Enter the mobile number, and select the Country and Carrier using the dropdown menus.

Email Address. Enter the email address, and select the Email Format using the dropdown menu.

  1. Tap Save to add the new contact information.

Allow a few minutes for new user codes to be active at the panel. If the new user code does not work at the panel or you have additional questions, contact your service provider.

To create new system user codes for single systems using the GoSafer Security customer portal (powered by Alarm.com)

  1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
  2. Click Users.
  3. Click Add User.
  4. Enter the user's first and last name, and then click Create.

In Access Code, enter the user's desired code.

  1. Click the toggle switch for the devices (i.e., panel partitions and locks) to enable/disable access for the user's code.
  2. Click Save. Allow a few minutes for the new user code to be active at the panel.

To add user contact information, click Add Contact.

Then click either

Mobile Number to add a mobile number. Then enter the mobile number and select the Country and Carrier using the dropdown menus.

Email Address to add an email address. Then enter the email address and select the Email Format using the dropdown menu.

  1. Click Save to add the new contact information.

Allow a few minutes for new user codes to be active at the panel. If the new user code does not work at the panel or you have additional questions, contact your service provider.

[Create User On Website]

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/User_Management/System_Users/Create_a_system_user_code

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.

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