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AI Activity Filters

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

AI Activity Filters allows you to type or speak a question and get the answers you need in seconds. It searches across all your property’s system events, saving time and making it easy to stay in the know. AI Activity Filters is available using the Alarm.com app and GoSafer Security customer portal (powered by Alarm.com).

PlatformApp + Web
Content typeHow-to / Configuration
Source last updated2026-07-16

Procedure

To access AI Activity Filters using the Alarm.com app

  1. Log in to the Alarm.com app.
  2. Tap Activity.
  3. Tap Ask About Activity.
  4. Enter a question or tap [Microphone] to ask a question about system activity.

To access AI Activity Filters using the GoSafer Security customer portal (powered by Alarm.com)

  1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
  2. Click Activity.
  3. Click Ask About Activity.

To enable or disable AI Activity Filters using the Alarm.com app

  1. Log in to the Alarm.com app.

If the account is included in an Enterprise group, verify the desired location is selected.

  1. Tap More.
  2. Tap AI Activity Filters.
  3. Tap the Enable AI Activity Filtering toggle switch to enable or disable the feature.

To enable or disable AI Activity Filters using the GoSafer Security customer portal (powered by Alarm.com)

  1. Log in to the GoSafer Security customer portal (powered by Alarm.com).

If the account is included in an Enterprise group, verify the desired location is selected.

  1. Click AI Activity Filters.
  2. Click the Enable AI Activity Filtering toggle switch to enable or disable the feature.

How are AI Activity Filters and AI Video Event Search related?

AI Activity Filters and AI Video Event Search work together to provide a faster, more intuitive way to understand what’s happening at a property, but each feature serves a different purpose.

AI Activity Filters

AI Video Event Search

What It Is

A natural-language search tool that searches system-wide activity and standard video analytics only (i.e., locks, sensors, package alerts, garage door openings, Video Analytics detections, and user actions)

A natural-language search tool that scans saved video clips using identify visual details like people, vehicles, clothing, animals, or objects.

Purpose

Helps customers instantly answer what happened and when, by pulling relevant activity from the entire property without scrolling (e.g., “Who unlocked the door?” or “When was the garage opened?”).

Helps customers quickly find what the activity looked like by locating the exact video clip that matches a description or timeframe. Ideal for investigations and visual confirmation (e.g., “red truck yesterday” or “person in black hoodie last night").

Limitations

Does not remember previous prompts

Currently only available on mobile

Prompts limited to 200 characters

Searches clip thumbnails only, not full recordings

U.S.–only; not available in Illinois State

Voice search is mobile-only

Requirements

Free add-on for: Interactive + Automation, Interactive Gold, Commercial Plus, and

equivalent /B36/CPI packages

Requires updated T-fish mobile app version

What are some examples of questions and prompts?

The following are example questions and prompts for a home and business

For your home

For your business

"Show me all activity between 8 am and 10 am."

"When was my system last armed?"

"Who unlocked the front door?"

"Are there any water leaks?"

"Was a package delivered today?"

“Show me all front door activity from this weekend.”

“When was the garage door opened today?”

"See vehicles from Thursday."

"Were there any people at my front door last night?"

"View people detected yesterday on the driveway camera."

“Show me video clips from the backyard after 10 PM.”

“Find all package detection alerts from the past week.”

“Show me video clips with people detected at the back door yesterday.”

“List all lock and unlock events for the main office on Monday.”

"Show me when there was a long line at the checkout counter."

“When was the warehouse door opened last night?”

"Show me vehicles in the loading dock from Thursday."

"Were any people detected by the dumpsters after 11 PM last night?"

"Show me all package deliveries from today."

“List all activity in the main entrance from the past 24 hours.”

"Show me when there was a crowd gathering at the front door."

Are there any query types that are not supported by AI Activity Filters?

Yes. The following query types are not supported by AI Activity Filters

Search queries that include vulgar or offensive words

Requests to contact emergency services, such as “Can you call the police?” or “Call 911”

Questions that are not related to activity history at your property

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/System_Management/System_History/AI_Activity_Filters

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.

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