Change a system user code

GoSafer Security Knowledge Base

This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.

Overview

Existing system user codes can be updated from the website or app.

Procedure

To change a system user code using the Alarm.com app

1. Log in to the Alarm.com app.
2. Tap [Menu].
3. Tap Users.
4. Tap to select the user to update.
5. Tap [Access Code].

In Access Code, enter the new user code.

1. Tap Save.

To change a system user code using the GoSafer Security customer portal (powered by Alarm.com)

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Users.
3. Click [More Options] on the desired user.
4. Click [Edit] to edit user information.
5. Click [Access Code].

In Access Code, enter the desired user code.

A new access code can also be generated by clicking Generate Code.

1. Click to select which devices and features the user will have access to.
2. Click Save to send the changes to the system.

Source and support

For GoSafer Security assistance, visit gosafersecurity.com.

Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/User_Management/System_Users/Change_a_system_user_code

Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.