GoSafer Security Knowledge Base
Customer application, web portal, device, configuration, and troubleshooting knowledge organized for GoSafer Security. Manufacturer product names and source attribution are retained for accuracy.
Cellular Sensor
GoSafer Security procedures and references for Cellular Sensor.
Cellular Sensor
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Flex IO® sensor
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Flex IO® sensor - Data Sheet
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Flex IO® sensor - Installation Guide
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Flex IO® sensor - LED Patterns and Troubleshooting
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Flex IO® sensor - Supported Use Cases
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can an Alarm.com Flex IO® sensor be installed in a mobile home, trailer, or RV?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can an Alarm.com Flex IO® sensor report alarms to a monitoring station when opened?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What are the battery power options and requirements for an Alarm.com Flex IO® sensor?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is a battery tamper and mounting tamper?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is the Cat-M cellular network?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Commercial
GoSafer Security procedures and references for Commercial.
Commercial
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access Control
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access Control Mobile Credentials
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access Control System Overview
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access Control door status displays as "Unknown" on the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Assign an Access Control card, fob, or PIN to a user
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I create a login that only has permissions to specific Access Control doors?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I create multiple daily time frames for an Access Control credential?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I schedule panel or Z-Wave lock codes on an Access Control account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Access Control holiday schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Arm Panel to Lock or Disarm to Unlock Access Control Doors rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create delayed or temporary Access Control credentials
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Generate a User Summary Report for Access Control
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Generate an Access History Report
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Getting started with configuring Access Control User Access
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I have my panel arm when I scan my Access Control keycard?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I have my panel disarm when I scan my Access Control keycard or enter my PIN?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I configure a siren to buzz if a door was held or forced open?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I configure an input to trigger one or multiple Access Control doors?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I schedule an auxiliary REX device to only function at a scheduled time?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Manage Access Plans
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Temporary Access Plans
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is a Personal Access Plan?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What rules and automation does Alarm.com’s Smarter Access Control offer?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Which Access Control card formats are supported?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Which notifications are available for Access Control?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why does the Activity show "Failed Access" when scanning an Access Control card?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why does the reader continuously beep when the door is buzzed open?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Commercial Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Commercial report does not have a PDF attachment
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an auto re-arming rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable/configure business hours
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Getting started with a Commercial account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I opt-into or out of 24/7 Managed Access?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Commercial Notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Door was left open notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Not closed on time notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Not open on time notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Silent alarm reported notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a disarming supervision notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm reported notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Employee arming activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Opened Unexpectedly notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an arming supervision notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a Location to an Enterprise Group - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a Location to be managed in a Multi-Level Group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a Login to Multiple Locations - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a User Code to multiple locations - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a location to an Enterprise system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a new location to a group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add an existing login to an Enterprise Group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can single system user codes be replaced with Enterprise user codes?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of an Enterprise group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create Enterprise Notifications - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Business Hours Template
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Smarter Business Report - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a User Activity Report
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a group Alarm Reported notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a new Enterprise group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a new group thermostat schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a new group user
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Enterprise Group - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Enterprise Water Meter Configuration template
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create and manage Multi-Level Enterprise Groups
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a group Employee arming activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a group Not open on time notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a group Opened Unexpectedly notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a group silent alarm reported notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Cross-Dealer Groups
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete an Enterprise group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable or edit Smarter Business Reports
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enterprise Camera Groups - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enterprise groups - Getting Started
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export panel slot numbers for a group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Move a location between Enterprise Groups - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Move/remove a location from a group
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Multi-Level Enterprise Groups on Mobile
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Multi-Location Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Multi-location Activity on Mobile
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Promote users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Push Notifications for Enterprise Groups
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Using the Location Summary Page - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View group Locations
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What Enterprise Group management options are available?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why do the location selections disappear on Enterprise Business Hours?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Energy Monitoring
GoSafer Security procedures and references for Energy Monitoring.
Energy Monitoring
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change parent meter settings for an energy monitoring device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of an energy monitoring device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Download or upload Green Button data
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Energy Monitoring Settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Update electricity provider settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Energy Monitoring Usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Get an energy usage reading
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Set/edit an energy usage goal
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View energy usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
General Website and Apps Information
GoSafer Security procedures and references for General Website and Apps Information.
Home Automation
GoSafer Security procedures and references for Home Automation.
Home Automation
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add new equipment to Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alexa app displays, “Discovery could not be completed. All of your Alexa devices are offline.”
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Amazon Alexa Smart Home Skill
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Amazon Alexa does not understand the names of the devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Amazon Alexa says, “I found several devices matching that name.”
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Amazon Alexa says, “Sorry, I couldn’t find a device or group name on the account.”
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Amazon Alexa says, “Sorry, the device appears to be malfunctioning.”
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Change a device name in Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Disable Alarm.com in Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Interact with lights through Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Interact with thermostats through Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Remove equipment from Amazon Alexa
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Home Skill - Set up Alarm.com with the Amazon Alexa app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Car Connector (ADC-3035L) - Installation Guide
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Connected Car
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Connected Car is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Car Event Alert notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Car Unexpected Movement Alarm notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Driver Behavior Alerts notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Trip Started/Ended Alert notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What features are available with Connected Car on Alarm.com?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a new LiftMaster garage door device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add/remove a Nice Linear Wi-Fi Garage Door Opener
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I mute the beeping sound made by the garage door operator when closing?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I view garage door state and open or close the garage door from the security panel?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can user codes on the garage door keypad by synchronized with my system?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Garage Left Open notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Garage Open or Garage Close notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Gate Left Open notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Gate Open or Gate Close notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Garage Doors
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Garage door opener is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Gate control device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Open/close a Garage Door
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Open/close a Gate
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Reconnect a Wi-Fi-enabled garage device to a new router or wireless network
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remote commands are not opening or closing the garage door
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What rules and notifications are available for garage devices and gates?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Will garage door control through the website and app interfere with existing garage remotes?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Google Assistant Sunset
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Google Home
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of a light
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a group of lights
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a light automation schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Dim a light
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable or disable remote commands for lights or switches
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Light device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Lights
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn a light on/off
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View the status of Z-Wave lights
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add/delete door lock user codes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Lock Activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a door lock low battery notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a lock left unlocked notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Lock is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Lock/unlock a door lock
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Locks
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View a door lock's battery status
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What do I do if lock user codes are not working?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a fire-triggered unlocking automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an event-triggered garage door or gate automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an event-triggered security system automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an event-triggered water valve automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an event-triggered automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an event-triggered light automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an event-triggered lock automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
New Schedule Builder Overview
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Rules
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What kind of rules can I set up with my locks?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a shade automation schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Open/Close Shades
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Shade Control
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Shade control device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What kinds of shade control devices work with Alarm.com?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Adjust the settings for the Alarm.com Smart Thermostat (ADC-T2000) - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change SmartAway thermostat schedule settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of a thermostat
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the temperature display on the Smart Thermostat to Celsius or Fahrenheit
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the thermostat mode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the thermostat setpoint
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change thermostat cool setpoint control settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change thermostat heat setpoint control settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change thermostat overshoot settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change thermostat temperature swing settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure the Alarm.com Smart Thermostat (ADC-T2000) - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Connect a Google Nest Thermostat to your account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a sensor left open thermostat energy saver rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a temperature alert notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a thermostat Fan Schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a thermostat change alert notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Does Alarm.com automatically turn off the thermostat during a fire or carbon monoxide alarm?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Edit a Thermostat Schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable/disable Thermostat Lock
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable/disable a thermostat Fire Safety rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enroll the Alarm.com Smart Thermostat (ADC-T2000) - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I control the fan remotely?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Install the Alarm.com Smart Thermostat (ADC-T2000) - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Operate the Alarm.com Smart Thermostat
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smart Humidity Control and Display User Guide
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Thermostat or remote temperature sensor is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Thermostats
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn a Thermostat Schedule on/off
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Use a Remote Temperature Sensor for temperature control
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Use an Alarm.com Temperature Sensor with an Alarm.com Smart Thermostat
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View Thermostat Activity Patterns
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is Pro HVAC Monitoring?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Will I be notified when energy-saving events in the Thermostat Rewards program are active?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Will the Pro HVAC Monitoring program send me notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Image Sensor
GoSafer Security procedures and references for Image Sensor.
Image Sensor
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Image Sensor Activity Alert rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Image Sensor Daily View rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an Image Sensor alarm rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable/edit Background Capture for an Image Sensor
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Image Sensor Rules and Alerts
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete an image from the Image Sensor Gallery
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Download an image from the Image Sensor Gallery
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How long are Image Sensor images stored online once they are uploaded?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How many Image Sensor images can be uploaded per month?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Image Sensor Usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Take an Image Sensor image (Peek-In)
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View the Images Event Gallery
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Mobile Features
GoSafer Security procedures and references for Mobile Features.
Mobile Features
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Places
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm.com Places light automation rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm.com Places lock reminder
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm.com Places pause video recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm.com Places sensor reminder
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm.com Places thermostat override rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Geo-Service device is malfunctioning
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Troubleshooting Alarm.com Places
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Edit a Geo-Device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Geo-Devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What login permissions does a secondary user login need to use Alarm.com Places?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Geo-Fence
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete a Geo-Fence
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Geo-Fences
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is a Geo-Fence?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is the minimum and maximum size of a Geo-Fence?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
System Management
GoSafer Security procedures and references for System Management.
System Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I be alerted when a user code is changed?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I create text (SMS) notifications if my cell carrier is not an option?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure Email Format
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure notification recipients
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a No-Show Alert notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a sensor activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a sensor left open notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an alarm notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an arming event notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create an arming reminder notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I opt out of in-app notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I update the carrier for a mobile contact?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can the language of notifications be changed?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How many notifications can you add to an account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Invalid Contact Information
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
User Access Summary Email
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Voice Notifications User Guide
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What are actionable notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What are the differences between push, text, and email notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if mobile push notifications do not play sound?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if someone is not receiving SMS text notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if someone is not receiving email notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if someone is not receiving notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if someone is not receiving push notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why did I receive an e-mail notification for high activity by a login?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Will the Arming Event notification include the name of the user who armed or disarmed the system?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
AI Activity Filters
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export the system activity history
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
System History
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View the system activity history
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View which user sent remote commands to the system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why are sensors sometimes combined as an open/closed event and sometimes separate in the activity history?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Account setup - Initial login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm Mode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Arm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Cancel or Verify Alarms using the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a partition name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a sensor name remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the monitoring station emergency contact information
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the monitoring station location phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the monitoring station verbal passcode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure Qolsys panel camera image uploads for alarms and local disarms
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Disarm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable Smart Arming
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export panel slot number for a system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Getting started with a Residential account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I change the batteries in my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I know if there is a local power outage on the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I view legal agreements and documents?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I change my time zone?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I control multiple partitions of a security panel?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I make sure my account is secure?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I switch between my accounts?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How many sensors can be displayed in the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is the Alarm.com app compatible with text to speech applications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Manage central station monitoring settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Put a system in test mode with the monitoring station
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Qolsys panel is disarming by itself
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely arm and disarm multiple partitions at once
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change 2GIG GC3 panel settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change 2GIG GoControl panel settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change DSC iotega panel settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change Interlogix Simon XT panel settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change Interlogix Simon XTi panel settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remotely change Qolsys IQ Panel 2 settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Sensor is showing incorrect status on the website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Set up the app using setup wizards
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Smoke Sensor Not Reset
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
System Usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Take a Peek-in from a Qolsys panel camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Trigger a panic using the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn off system trouble beeps using the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn sensor activity monitoring on/off
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View all system sensors
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View current sensor activity
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Visual Verification device selection
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Vulnerability Disclosure Program
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What does Radio Not Responding mean for broadband hubs?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What happens when my system reports an alarm?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is the Emergency Message on the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What security measures does Alarm.com use?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Where can I find a monitoring certificate?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Who should I contact about billing information?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Z-Wave Troubleshooting Wizard
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Z-Wave sensor is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
AC Power Failure
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access the Knowledge Base
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Access trouble condition help
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Battery Absent Trouble
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Device Power Issue
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Dual-Path Communication Failure - Cellular
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Fire Sensor Trouble
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Heat Or Probe Sensor Trouble
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Heating and Cooling Alert
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Installer Reset Needed
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Not Networked Trouble
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
RF Jam Trouble
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Radio Not Responding
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Sensor Tamper
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Siren Tamper
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
System Locked: Installer Verification Required
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Trouble Condition Help
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
User Management
GoSafer Security procedures and references for User Management.
User Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I add user codes through the customer mobile application?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a duress code remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can a user code be given access to specific security panel partitions?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can a user code only be given access at certain times?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
System Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View user codes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why is the website saying the user code is invalid?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Add a mobile phone number to receive SMS notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Android Quick Access Device Controls
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
App settings transfer
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Best practices when changing phones
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I create multiple logins for my account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can logins have access to only specific system partitions?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a login name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change an email address
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change how the Welcome card appears on the website
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change language preference
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change or reset a password
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change security questions
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the name of a mobile device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure a number passcode for the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Contact your service provider
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a secondary login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete a login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Do the app and website update in real time?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable Two Factor Authentication
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export panel slot numbers for a single location
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I set up Touch ID or Face ID for iOS?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I set up fingerprint scanning on Android?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I change the language of the customer app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I change the language of the website?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I find mobile app version on my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is the Alarm.com iOS Today View Widget a supported feature?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is there a limit to how many logins can be created for a customer account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Launch the app or website tour
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Log all devices out of the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Manage login permissions for secondary logins
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Rearrange Home page of website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Safety Button widget
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Saved Clips widget for iOS
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Transfer app settings from a previously connected device to a new device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Unable to log in to the Customer Website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View upcoming appointments
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Web/App Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What are the login name and password requirements?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What can I do if I can't find the password reset email?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is Two Factor Authentication?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iOS Alarm.com System Control widget
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iOS Live Activities for In-Progress Device Commands
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
iPhone's Home Screen Quick Actions feature for the Alarm.com app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video
GoSafer Security procedures and references for Video.
Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can the pan/tilt cameras be set to do a guard tour (a continuous pan/tilt of the area)?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the layout of the live video page
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can I reorganize the video devices on the website and app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I give a user access to only view live or saved video?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Live Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Live Video Door Controls
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Santa Security
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Take a video recording
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Take a video snapshot
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Use Two-Way Audio for video cameras
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View live video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is enable advanced networking and why does it need microphone permission?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why does live video appear dark when attempting to view the livestream?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why is the Live View showing as solid blue for a camera?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Check video usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure a Video Analytics rule for an Alarm.com doorbell camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create Low Battery and Depleted Battery notifications for video devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Doorbell Call notification for the SkyBell Doorbell Camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a Wired Input/Output recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a button press notification for the Alarm.com Video Doorbell
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create a video callout notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Doorbell Call recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Doorbell Motion recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Sensor Opened/Closed recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a System Armed or Disarmed recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Video Motion Detection recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Alarm recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Entry Delay recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Delete a video recording rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable Touchless Doorbell for an Alarm.com Video Doorbell
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How does the Stream Video Recorder (SVR) work?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Recording Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video Doorbell Call Notifications and Recording Rules - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video device does not trigger recordings or upload clips
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is a locked recording rule?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can video be deleted from the Stream Video Recorder (SVR)?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change saved video view layout
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the number of days to keep video clips before deletion
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Export saved video from Onboard Recording (SD card)
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How does video storage work with Alarm.com cameras?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Protect a video clip
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Rename a video clip
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Saved Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View saved video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View.var archived SVR footage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is the frame rate for video?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Adjust the field of view and focus of a varifocal video device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Adjust the motion detection mode of a Slim Line Doorbell Camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Calibrate a device for Video Analytics
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Can I restrict a secondary login to see only specific video devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a SkyBell Doorbell Camera's motion sensitivity
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a SkyBell Doorbell Camera's video resolution and quality
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a camera's Video Motion Detection settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a camera's brightness, contrast, saturation, sharpness, exposure, or night vision sensitivity
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a camera's live video image quality
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a pan/tilt camera's position presets
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change a video device name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change an access point device name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the Wi-Fi network settings of a video device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Change the brightness or color of a SkyBell Doorbell Camera's LED
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure Alarm.com video devices with a static IP address
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure a Video Analytics rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure the chime settings for an Alarm.com Video Doorbell and Alarm.com Chime
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Configure the local display password for an Alarm.com Stream Video Recorder
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create temperature notifications for video devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Enable doorbell camera notifications to Alarm.com Chimes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Flip a camera's image
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How can a camera be reconnected to a Wi-Fi network if the router, network equipment, or wireless settings change?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I connect a video camera to a hidden Wi-Fi network?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How do I use the Device Status History?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How much network bandwidth do Alarm.com video devices use?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
How should I configure Video Motion Detection (VMD) settings for a video device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Is it possible to use video devices or access video data after closing my account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Package Alerts for Alarm.com Video Doorbells
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Password protect the ADC-CSVR126 local interface
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Reconnect a SkyBell Doorbell Camera if the wireless network or router changes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Remove a video device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Request a video device's wireless signal strength
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Resolve a Camera or SVR - Firmware Out of Date trouble condition
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
The ADC-VDB770 is warm to the touch and has a solid yellow LED
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn off a video device's IR LEDs and night vision
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Turn off a video device's LED
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Update a video device's firmware
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video Installation Wizard for the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video Settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Video Troubleshooting Wizard
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View the connected Wi-Fi frequency of a video device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
What is Motion Detection 2.0 on the Alarm.com Slim Line Doorbell Camera?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Where does the thumbnail for cameras come from in the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Why can't I hear anything during a doorbell call?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Website and App
GoSafer Security procedures and references for Website and App.
Wellness
GoSafer Security procedures and references for Wellness.
Wellness
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Edit a Wellness sensor name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View Wellness behaviors
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View Wellness trends
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
View the Wellness activity report
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Wellness Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Missed Medication or Sensor Not Activated notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Personal Emergency notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Safe Inside notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Sensor Activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Sensor Closed or Occupied notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Sensor Left Closed or Occupied notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Sensor Left Open or Vacant notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit a Still in Bed notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Away From Bed notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Create/edit an Up and About notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Wellness Notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Wellcam Installation - Configure Two-Way Audio
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Wellcam Installation - Connect to Wi-Fi
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Wellcam Installation - Enroll to an account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Wellcam Installation - Placing the Wellcam
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Alarm.com Wellcam Installation - Using Two-Way Audio
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...
Wellness video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security cust...