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Why are sensors sometimes combined as an open/closed event and sometimes separate in the activity history?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A sensor's Open and Close events typically get combined into ...
Account setup - Initial login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This article details steps for a new customer, starting by ac...
Alarm Mode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm Mode presents users with a streamlined, full-picture vi...
Arm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Arming the system sets the security sensors to an alarm state...
Cancel or Verify Alarms using the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Cancel/Verify Alarms gives the opportunity for you to respond...
Change a partition name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple partitions can be more easily managed w...
Change a sensor name remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple sensors can be more easily managed with...
Change the monitoring station emergency contact information
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When a monitoring station contact list is outdated or incorre...
Change the monitoring station location phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview In the case of an emergency where you are unable to disarm th...
Change the monitoring station verbal passcode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When the monitoring station calls, you will be asked to provi...
Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A duress or smoke alarm message can only be cleared using the...
Configure Qolsys panel camera image uploads for alarms and local disarms
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Qolsys panel camera images uploads for local disarms and alar...
Device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Malfunction trouble condition indicates a device is unabl...
Disarm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system can be disarmed or put into a non-alarm state for ...
Enable Smart Arming
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview For residential customers, the Smart Arming feature automatic...
Export panel slot number for a system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The panel slot numbers report is a downloadable.csv file that...
Getting started with a Residential account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This video walks through some of the basic features associate...
How can I change the batteries in my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If the batteries in a device need to be changed, a Device Low...