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Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A duress or smoke alarm message can only be cleared using the...
Disarm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system can be disarmed or put into a non-alarm state for ...
Enable Smart Arming
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview For residential customers, the Smart Arming feature automatic...
Export panel slot number for a system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The panel slot numbers report is a downloadable.csv file that...
How can I change the batteries in my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If the batteries in a device need to be changed, a Device Low...
How do I change my time zone?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The time zone for an account can be changed using the Alarm.c...
How do I control multiple partitions of a security panel?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Secondary partitions become available on a customer account a...
How do I make sure my account is secure?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This guide outlines best practices for improving the security...
How do I switch between my accounts?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview It is possible to switch between multiple Alarm.com accounts ...
How many sensors can be displayed in the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Alarm.com app can display all sensors that have Sensor Ac...
Manage central station monitoring settings
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Monitoring Station, also known as an Alarm Monitoring Cente...
Qolsys panel is disarming by itself
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If a Qolsys panel is disarming by itself, verify if you have ...
Remotely arm and disarm multiple partitions at once
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Users can remotely arm and disarm separate partitions individ...
Sensor is showing incorrect status on the website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If a panel is reporting the correct sensor status but the Ala...
Set up the app using setup wizards
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview There are two setup wizards that can appear upon first loggin...
System Usage
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for S...
Take a Peek-in from a Qolsys panel camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Peek-Ins allow users to take on demand snapshots from the Qol...
View all system sensors
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A list of the all the system's sensors can be viewed from the...