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AI Activity Filters
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview AI Activity Filters allows you to type or speak a question an...
View the system activity history
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system activity history shows system, website, and user a...
View which user sent remote commands to the system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When a remote command (i.e., arming/disarming, etc.) is sent ...
Account setup - Initial login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This article details steps for a new customer, starting by ac...
Arm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Arming the system sets the security sensors to an alarm state...
Change a partition name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple partitions can be more easily managed w...
Change a sensor name remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple sensors can be more easily managed with...
Change the monitoring station emergency contact information
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When a monitoring station contact list is outdated or incorre...
Change the monitoring station location phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview In the case of an emergency where you are unable to disarm th...
Change the monitoring station verbal passcode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When the monitoring station calls, you will be asked to provi...
Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A duress or smoke alarm message can only be cleared using the...
Disarm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system can be disarmed or put into a non-alarm state for ...
Enable Smart Arming
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview For residential customers, the Smart Arming feature automatic...
Export panel slot number for a system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The panel slot numbers report is a downloadable.csv file that...
How can I change the batteries in my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If the batteries in a device need to be changed, a Device Low...
How do I change my time zone?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The time zone for an account can be changed using the Alarm.c...
How do I control multiple partitions of a security panel?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Secondary partitions become available on a customer account a...
How do I make sure my account is secure?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This guide outlines best practices for improving the security...