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Change the monitoring station location phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview In the case of an emergency where you are unable to disarm th...
Change the monitoring station verbal passcode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When the monitoring station calls, you will be asked to provi...
Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A duress or smoke alarm message can only be cleared using the...
Configure Qolsys panel camera image uploads for alarms and local disarms
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Qolsys panel camera images uploads for local disarms and alar...
Device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Malfunction trouble condition indicates a device is unabl...
Disarm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system can be disarmed or put into a non-alarm state for ...
Enable Smart Arming
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview For residential customers, the Smart Arming feature automatic...
Export panel slot number for a system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The panel slot numbers report is a downloadable.csv file that...
Getting started with a Residential account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This video walks through some of the basic features associate...
How can I change the batteries in my device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If the batteries in a device need to be changed, a Device Low...
How can I know if there is a local power outage on the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A real-time notification about local power outages only displ...
How can I view legal agreements and documents?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm.com’s general legal agreements and documents are ...
How do I change my time zone?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The time zone for an account can be changed using the Alarm.c...
How do I control multiple partitions of a security panel?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Secondary partitions become available on a customer account a...
How do I make sure my account is secure?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This guide outlines best practices for improving the security...
How do I switch between my accounts?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview It is possible to switch between multiple Alarm.com accounts ...
How many sensors can be displayed in the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Alarm.com app can display all sensors that have Sensor Ac...
Is the Alarm.com app compatible with text to speech applications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An article about text to speech compatibility with Alarm.com....