Video and Doorbell Basics

GoSafer Security Customer Onboarding

Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.

Basic video functions

• View live video.
• Answer a supported doorbell call.
• Review saved clips or event thumbnails when included.
• Create a basic doorbell or camera notification.
• Check camera connectivity and recording status.

Basic app steps

1. Open [Video].
2. Select the desired camera.
3. Use [Settings] only when a configuration change is needed.
4. Verify the camera name, image, and time are correct.
5. Test notifications or recording behavior without creating a false emergency.

Respect privacy. Only place cameras in lawful, appropriate locations; limit access to approved users; and explain audio or recording features to occupants and visitors as required.

Need help?

Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.