# Video and Doorbell Basics

**GoSafer Security Customer Onboarding**

*Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.*

## Basic video functions

- View live video.
- Answer a supported doorbell call.
- Review saved clips or event thumbnails when included.
- Create a basic doorbell or camera notification.
- Check camera connectivity and recording status.

## Basic app steps

1. Open \[Video\].
2. Select the desired camera.
3. Use \[Settings\] only when a configuration change is needed.
4. Verify the camera name, image, and time are correct.
5. Test notifications or recording behavior without creating a false emergency.

Respect privacy. Only place cameras in lawful, appropriate locations; limit access to approved users; and explain audio or recording features to occupants and visitors as required.

## Need help?

Contact GoSafer Security through your normal support channel or visit [gosafersecurity.com](https://gosafersecurity.com/). For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.