Go Safer Security Customer Onboarding
A friendly, practical introduction to everyday Alarm.com use for new GoSafer Security customers. Covers app basics, security controls, notifications, simple automations, video, connected devices, privacy, and support.
Start Here: Welcome to GoSafer Security
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
20-Minute Customer Onboarding Session
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
1. Getting Started
Install the app, sign in, and learn the basic navigation and system status indicators.
Install the App and Sign In
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
App Tour: The Areas You Will Use Most
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Understand System Status
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
2. Everyday Security
The essential actions customers use most often: arming, disarming, activity, users, and notificat...
Arm and Disarm the System
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Review Activity and Event History
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Users, Logins, and Access Codes
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Notifications: Start with the Essentials
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
3. Simple Automations
Create a few practical rules and schedules that make the system easier to use.
Automation Basics: Rules, Schedules, and Scenes
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Three Recommended Starter Automations
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Location-Based Features and Reminders
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Connected Devices: Locks, Lights, Thermostats, and Garage
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Video and Doorbell Basics
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
4. Help and Next Steps
Troubleshoot common issues, protect the account, and complete the onboarding checklist.
Quick Troubleshooting
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
Account Security and Privacy
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...
First-Week Customer Checklist
GoSafer Security Customer Onboarding Alarm.com features may vary based on your service package, i...