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View current sensor activity
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Sensors with Sensor Activity Monitoring enabled can have a va...
Z-Wave Troubleshooting Wizard
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Z-Wave Troubleshooting Wizard provides users with step-by...
Access the Knowledge Base
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Knowledge Base contains useful user guides and docu...
User Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for U...
Change a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Existing system user codes can be updated from the websi...
Create/edit a duress code remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Duress codes can be managed remotely using the website or app...
Delete a system user code
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Deleting unused system user codes helps keep the system secur...
How can a user code be given access to specific security panel partitions?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A user code can be given access to particular panel partition...
How can a user code only be given access at certain times?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Some systems allow for scheduled or temporary user access tha...
System Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for S...
View user codes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview User codes for residential accounts can be viewed using the C...
App settings transfer
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Mobile App Settings Transfer Wizard allows users to maint...
Change a login name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Login names can be changed on the website and app. Pl...
Change a phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The primary phone number associated with the property locatio...
Change an email address
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Keeping email addresses updated helps keep the system secure....
Change how the Welcome card appears on the website
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Welcome card on the GoSafer Security customer portal (pow...
Change or reset a password
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Updating user passwords for website and app users helps keep ...
Change security questions
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Updating security questions and their answers helps keep the ...