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How can a user code only be given access at certain times?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Some systems allow for scheduled or temporary user access tha...
System Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for S...
View user codes
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview User codes for residential accounts can be viewed using the C...
Why is the website saying the user code is invalid?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The user code is invalid error message is caused by an existi...
Add a mobile phone number to receive SMS notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Mobile phone numbers can be added to a user's contact informa...
Android Quick Access Device Controls
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Android Quick Access Device Controls provides Android users w...
App settings transfer
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Mobile App Settings Transfer Wizard allows users to maint...
Best practices when changing phones
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When switching to a different phone for any reason, there are...
Can I create multiple logins for my account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. You can create multiple logins for your account using yo...
Can logins have access to only specific system partitions?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Access to specific system partitions can be configured using ...
Change a login name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Login names can be changed on the website and app. Pl...
Change a phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The primary phone number associated with the property locatio...
Change an email address
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Keeping email addresses updated helps keep the system secure....
Change how the Welcome card appears on the website
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Welcome card on the GoSafer Security customer portal (pow...
Change language preference
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview User language preferences change the language of the website ...
Change or reset a password
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Updating user passwords for website and app users helps keep ...
Change security questions
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Updating security questions and their answers helps keep the ...
Change the name of a mobile device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The name of a mobile push notification device can be updated ...