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Why did I receive an e-mail notification for high activity by a login?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm.com will send an email notification when a login is obs...
Will the Arming Event notification include the name of the user who armed or disarmed the system?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This is primarily a video or reference page. Open the origina...
AI Activity Filters
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview AI Activity Filters allows you to type or speak a question an...
Export the system activity history
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system activity history can be exported from the website....
System History
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for S...
View the system activity history
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The system activity history shows system, website, and user a...
View which user sent remote commands to the system
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When a remote command (i.e., arming/disarming, etc.) is sent ...
Why are sensors sometimes combined as an open/closed event and sometimes separate in the activity history?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A sensor's Open and Close events typically get combined into ...
Account setup - Initial login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This article details steps for a new customer, starting by ac...
Alarm Mode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm Mode presents users with a streamlined, full-picture vi...
Arm the system remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Arming the system sets the security sensors to an alarm state...
Cancel or Verify Alarms using the app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Cancel/Verify Alarms gives the opportunity for you to respond...
Change a partition name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple partitions can be more easily managed w...
Change a sensor name remotely
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Systems with multiple sensors can be more easily managed with...
Change the monitoring station emergency contact information
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When a monitoring station contact list is outdated or incorre...
Change the monitoring station location phone number
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview In the case of an emergency where you are unable to disarm th...
Change the monitoring station verbal passcode
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When the monitoring station calls, you will be asked to provi...
Clear a duress, panic, or smoke alarm
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A duress or smoke alarm message can only be cleared using the...