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Launch the app or website tour
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you would you like to learn more about how to navigate the...
Log all devices out of the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Users who have lost their phone, or need to disable a login, ...
Manage login permissions for secondary logins
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Login permissions for new or existing secondary accounts can ...
Rearrange Home page of website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Cards displayed on the GoSafer Security customer portal and a...
Transfer app settings from a previously connected device to a new device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview App Settings Migration allows end users who have either switc...
Unable to log in to the Customer Website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you are unable to log in to the GoSafer Security customer ...
View upcoming appointments
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview After a service appointment is scheduled with your service pr...
Web/App Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Web/App Users Landing Page Platform App + Web Co...
What is Two Factor Authentication?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Two Factor Authentication is an optional security measure for...
Change the layout of the live video page
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The layout of the live video page can be reorganized to displ...
Live Video Door Controls
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Live Video Door Controls allows customers to connect Access C...
Take a video recording
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Users can record on demand video clips from cameras and video...
Use Two-Way Audio for video cameras
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This is primarily a video or reference page. Open the origina...
View live video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Live video from cameras and video devices can be viewed from ...
Configure a Video Analytics rule for an Alarm.com doorbell camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Video Analytics for Alarm.com doorbell cameras is optimized f...
Create Low Battery and Depleted Battery notifications for video devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview You can receive notifications when a compatible video device'...
Create a Doorbell Call notification for the SkyBell Doorbell Camera
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The SkyBell Doorbell Camera can trigger a notification when i...
Create a button press notification for the Alarm.com Video Doorbell
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview You can create a button push notification using the Notificat...