Advanced Search
Search Results
245 total results found
Change the name of a mobile device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The name of a mobile push notification device can be updated ...
Contact your service provider
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you are unable to find an answer to your question in the K...
Create a secondary login
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Individual logins for each website and app user can be create...
Do the app and website update in real time?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. The Alarm.com app and GoSafer Security customer portal (...
Enable Two Factor Authentication
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Two Factor Authentication adds an extra layer of security to ...
How do I change the language of the customer app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The language of the Alarm.com app is determined by the system...
Is there a limit to how many logins can be created for a customer account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview There is no limit to how many logins you can create for your ...
Launch the app or website tour
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you would you like to learn more about how to navigate the...
Log all devices out of the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Users who have lost their phone, or need to disable a login, ...
Manage login permissions for secondary logins
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Login permissions for new or existing secondary accounts can ...
Rearrange Home page of website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Cards displayed on the GoSafer Security customer portal and a...
Transfer app settings from a previously connected device to a new device
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview App Settings Migration allows end users who have either switc...
Unable to log in to the Customer Website or app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you are unable to log in to the GoSafer Security customer ...
View upcoming appointments
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview After a service appointment is scheduled with your service pr...
Web/App Users
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Web/App Users Landing Page Platform App + Web Co...
What is Two Factor Authentication?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Two Factor Authentication is an optional security measure for...
Live Video Door Controls
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Live Video Door Controls allows customers to connect Access C...
Take a video recording
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Users can record on demand video clips from cameras and video...