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Resolve a Camera or SVR - Firmware Out of Date trouble condition
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If you see a trouble condition on your account labeled Camera...
Turn off a video device's IR LEDs and night vision
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Video device infrared LEDs can be disabled remotely at any ti...
Update a video device's firmware
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Video device firmware can be updated remotely through the dev...
What is Motion Detection 2.0 on the Alarm.com Slim Line Doorbell Camera?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Motion Detection 2.0 is an improved process that pairs enhanc...
Where does the thumbnail for cameras come from in the app?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The thumbnail for the Alarm.com app camera live feeds are per...
Website and App
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for W...
Wellness
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for W...
Edit a Wellness sensor name
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Wellness sensor names can be edited for easier system managem...
Wellness Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for W...
Create/edit a Missed Medication or Sensor Not Activated notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A missed medication or sensor not activated notification can ...
Create/edit a Personal Emergency notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A personal emergency notification can notify users when a per...
Create/edit a Safe Inside notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A safe inside notification can notify users when a sensor is ...
Create/edit a Sensor Activity notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A sensor activity notification can notify users if a contact ...
Create/edit a Sensor Closed or Occupied notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Sensor Closed or Occupied notification can notify users if ...
Create/edit a Sensor Left Closed or Occupied notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Sensor Left Closed or Occupied notification can notify user...
Create/edit a Sensor Left Open or Vacant notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Sensor Left Open or Vacant notification can notify users if...
Create/edit a Still in Bed notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Still in Bed notification can notify users if a bed sensor ...
Create/edit an Away From Bed notification
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An Away From Bed notification can notify users if a bed senso...