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Access Control door status displays as "Unknown" on the website and app
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The door status will display as Unknown if the door has been ...
Assign an Access Control card, fob, or PIN to a user
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A card or PIN code can be assigned to a user using the app or...
Can I create a login that only has permissions to specific Access Control doors?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. Secondary user logins can be created for the Alarm.com a...
Can I create multiple daily time frames for an Access Control credential?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. Time frames for users to use their credentials can be se...
Can I schedule panel or Z-Wave lock codes on an Access Control account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. However, this is only possible when the panel or Z-Wave ...
Create an Access Control holiday schedule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Holiday Schedules feature allows users to ...
Create an Arm Panel to Lock or Disarm to Unlock Access Control Doors rule
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Arm Panel to Lock Access Control Doors rule allows you to...
Create delayed or temporary Access Control credentials
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Access Control users have the ability to set Access Control c...
Generate a User Summary Report for Access Control
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The User Summary Report for Access Control provides a list of...
Generate an Access History Report
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An Access History Report provides expanded search and reporti...
Getting started with configuring Access Control User Access
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An Access Control account can be configured on the GoSafer Se...
How can I have my panel arm when I scan my Access Control keycard?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An Access Control panel can be set up to arm upon a double ca...
How can I have my panel disarm when I scan my Access Control keycard or enter my PIN?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An Access Control panel can be set up to disarm upon a single...
How do I configure a siren to buzz if a door was held or forced open?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An input can be configured to trigger one or multiple Access ...
How do I configure an input to trigger one or multiple Access Control doors?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An input can be configured to trigger one or multiple Access ...
How do I schedule an auxiliary REX device to only function at a scheduled time?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview An auxiliary REX device can be scheduled to only function at ...
Manage Access Plans
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Access Plans allow users to have access to specific doors at ...
Temporary Access Plans
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Temporary Access Plans allow users with administrator permiss...