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Best practices when changing phones
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When switching to a different phone for any reason, there are...
Is the Alarm.com iOS Today View Widget a supported feature?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview No. With the release of iOS 18, legacy widgets such as the Al...
What are the login name and password requirements?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview There are various requirements when changing a login name or ...
What can I do if I can't find the password reset email?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview When resetting your password, a temporary password reset link...
Why does live video appear dark when attempting to view the livestream?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This is primarily a video or reference page. Open the origina...
Why is the Live View showing as solid blue for a camera?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview If the live video being streamed is solid blue, the camera is...
Enable Touchless Doorbell for an Alarm.com Video Doorbell
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Touchless Doorbell for the Alarm.com Video Doobell allows gue...
How does the Stream Video Recorder (SVR) work?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Once a Stream Video Recorder (SVR) and video devices are enro...
Video Doorbell Call Notifications and Recording Rules - Video
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Doorbell call notifications and recording rules can be create...
What is a locked recording rule?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Recording rules can be locked by your service provider so tha...
How do I use the Device Status History?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The device status history can be used to help you understand ...
How much network bandwidth do Alarm.com video devices use?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview For the latest video devices, the minimum requirement is 2 Mb...
How should I configure Video Motion Detection (VMD) settings for a video device?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Video Motion Detection (VMD) works by looking for motion in s...
Is it possible to use video devices or access video data after closing my account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview No. All Video clips and SVR recordings associated with your a...
The ADC-VDB770 is warm to the touch and has a solid yellow LED
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Like most powered consumer electronic devices, the ADC-VDB770...
What is Motion Detection 2.0 on the Alarm.com Slim Line Doorbell Camera?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Motion Detection 2.0 is an improved process that pairs enhanc...
Wellness
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for W...
Wellness Management
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for W...