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Mobile Features
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for M...
Geo-Devices
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for G...
What login permissions does a secondary user login need to use Alarm.com Places?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview By default, Master Control and Full Control&nb...
What is a Geo-Fence?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A Geo-Fence is a circular area defined by the user. This area...
What is the minimum and maximum size of a Geo-Fence?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The size of a Geo-Fence refers to its radius. The minimum rad...
Can I be alerted when a user code is changed?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Yes. When a user code is changed remotely, a notification is ...
How many notifications can you add to an account?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview There is no limit to the number of notifications that can be ...
Notifications
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This GoSafer Security section brings together resources for N...
User Access Summary Email
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview You can receive User Access Summary emails that summarize log...
What are actionable notifications?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Actionable notifications allow you to perform certain actions...
Why did I receive an e-mail notification for high activity by a login?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm.com will send an email notification when a login is obs...
Why are sensors sometimes combined as an open/closed event and sometimes separate in the activity history?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview A sensor's Open and Close events typically get combined into ...
Device is in malfunction
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The Malfunction trouble condition indicates a device is unabl...
Getting started with a Residential account
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This video walks through some of the basic features associate...
How can I view legal agreements and documents?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm.com’s general legal agreements and documents are ...
Vulnerability Disclosure Program
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview Alarm.com is a leading platform solution for connected homes ...
What does Radio Not Responding mean for broadband hubs?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview The “Radio Not Responding” trouble condition mean...
What happens when my system reports an alarm?
GoSafer Security Knowledge Base This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy. Overview This is primarily a video or reference page. Open the origina...