# What is a battery tamper and mounting tamper? **GoSafer Security Knowledge Base** *This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.* ## Overview The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper. The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it. Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see Alarm.com Flex IO® sensor - Installation Guide.
PlatformGeneral / Device
Content typeHow-to / Configuration
Source last updated2023-11-15
## Procedure The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper. The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it. Tamper type How it's triggered ### How to resolve LED report Battery tamper Triggers anytime the battery door is open The battery door must be fully screwed down 1 red blink every 2 seconds Mounting tamper Triggers if the device is moved from its mounted location ### Note: The tamper is located on the back of the device The tamper button must be fully pressed (until a clicking sound is heard) Alternating red and yellow blinks Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see Alarm.com Flex IO® sensor - Installation Guide. ## Source and support For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/). Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Cellular\_Sensor/Alarm.com\_Flex\_IO\_sensor/What\_is\_a\_battery\_tamper\_and\_mounting\_tamper%3F](https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO_sensor/What_is_a_battery_tamper_and_mounting_tamper%3F) Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.