Smoke Sensor Not Reset

GoSafer Security Knowledge Base
This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.
Overview
The Smoke Sensor Not Reset trouble condition indicates a system smoke sensor was activated, but the condition has not yet cleared from the servers.
  
    
Platform
Customer Website
    
Content type
Troubleshooting
    
Source last updated
2025-06-04
  
Procedure
To remove this trouble condition
Log in to the GoSafer Security customer portal (powered by Alarm.com).
On the Home page, click Alerts and Issues.
In Alerts & Issues, locate Smoke Sensor Must Be Reset (Sensor Name), then click Remove Alert.
Source and support
For GoSafer Security assistance, visit gosafersecurity.com.
Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/System_Management/System_Usage/Smoke_Sensor_Not_Reset
Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.