How do I give a user access to only view live or saved video?
GoSafer Security Knowledge Base
This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.
Overview
Using custom permissions, logins can be restricted to only viewing live and saved video. Note: A user with the View Live/Saved Video custom permission will have access to view all available cameras.
| Platform | Customer Website |
|---|---|
| Content type | Reference |
| Source last updated | 2025-06-04 |
Procedure
To restrict a login's access
- Log in to the GoSafer Security customer portal (powered by Alarm.com).
- Click Users.
- Click Manage Logins.
- Click the login name to be restricted.
In Permission, click to select Custom.
In Feature Permissions, click to select View Live/Saved Video.
- Click Save.
For any questions or if this option is unavailable, contact your service provider.
Source and support
For GoSafer Security assistance, visit gosafersecurity.com.
Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/Video/Live_Video/How_do_I_give_a_user_access_to_only_view_live_or_saved_video%3F
Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.