# Change the thermostat mode

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

The thermostat mode can be changed remotely so you can set your thermostat to heat, cool, or off from anywhere.

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>FAQ / Explanation</td></tr> <tr><th>Source last updated</th><td>2025-06-04</td></tr> </tbody></table>

## Procedure

### To change the thermostat mode using the Alarm.com app

### Note: If a thermostat mode listed below does not appear, you may not have a compatible thermostat or HVAC system.

1. Log in to the Alarm.com app.
2. Tap Thermostats.
3. Tap Mode.
4. Tap to select the desired mode:

Heat \[Heat Mode\]: In Heat Mode, the thermostat heats your property.

Cool \[Cool Mode\]: In Cool Mode, the thermostat cools your property.

Auto \[Auto\]: In Auto Mode, the thermostat switches between heating and cooling to keep your property in a comfortable temperature range between the minimum and maximum temperatures you specified.

Emer \[Heat Emergency\]: Emergency Heat Mode is specific to heat pump systems and designed to heat the house quickly but energy inefficiently/expensively. Heat pumps become less effective at heating when the outside temperature gets too cold, so Emergency Mode bypasses the heat pump to heat the building quicker.

Off \[Circle Dash\]: In Off Mode, the thermostat does not run.

1. Tap Select.

### To change the thermostat mode using the GoSafer Security customer portal (powered by Alarm.com)

### Note: If a thermostat mode listed below does not appear, you may not have a compatible thermostat or HVAC system.

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).

In the Thermostat card, click Mode.

1. Click the desired mode icon:

Heat \[Heat Mode\]: In Heat Mode, the thermostat heats your property.

Cool \[Cool Mode\]: In Cool Mode, the thermostat cools your property.

Auto \[Auto\]: In Auto Mode, the thermostat switches between heating and cooling to keep your property in a comfortable temperature range between the minimum and maximum temperatures you specified.

Emer \[Heat Emergency\]: Emergency Heat Mode is specific to heat pump systems and designed to heat the house quickly but energy inefficiently/expensively. Heat pumps become less effective at heating when the outside temperature gets too cold, so Emergency Mode bypasses the heat pump to heat the building quicker.

Off \[Circle Dash\]: In Off Mode, the thermostat does not run.

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Home\_Automation/Thermostats/Change\_the\_thermostat\_mode](https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Thermostats/Change_the_thermostat_mode)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>