# Add a Location to be managed in a Multi-Level Group

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

Locations can be added and managed in a Multi-Level Group.

<table id="bkmrk-platformcustomer-web"> <tbody> <tr><th>Platform</th><td>Customer Website</td></tr> <tr><th>Content type</th><td>How-to / Configuration</td></tr> <tr><th>Source last updated</th><td>2025-06-04</td></tr> </tbody></table>

## Procedure

The Subgroup has not been created

Before a location can be added to a Multi-Level Group, it must be added to a Subgroup.

### To create a Subgroup

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Manage Groups.
3. Click \[Add\] Subgroup.
4. Enter a name for the Subgroup.
5. Click Save.

After the Subgroup has been created, a location can be added to a Multi-Level Group. For more information, see The Subgroup has been created.

The Subgroup has been created

After the Subgroup has been created, locations can be added to the Multi-Level Group.

### To add a location to a Multi-Level Group

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Manage Groups.

In the desired Subgroup, click \[Add\].

1. Enter the location's Administrator login name and password to add.
2. Click Confirm.

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Commercial/Multi-Location\_Management/Add\_a\_Location\_to\_be\_managed\_in\_a\_Multi-Level\_Group](https://answers.alarm.com/Customer/Website_and_App/Commercial/Multi-Location_Management/Add_a_Location_to_be_managed_in_a_Multi-Level_Group)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>