# What is a battery tamper and mounting tamper?

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper. The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it. Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see Alarm.com Flex IO® sensor - Installation Guide.

<table id="bkmrk-platformgeneral-%2F-de"> <tbody> <tr><th>Platform</th><td>General / Device</td></tr> <tr><th>Content type</th><td>How-to / Configuration</td></tr> <tr><th>Source last updated</th><td>2023-11-15</td></tr> </tbody></table>

## Procedure

<div class="gosafer-inline-media gosafer-table-preserved">**Step-by-step guide:** Screenshots and videos are placed with the instruction they illustrate.

The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper.

The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it.

<table style="width: 100%; border-collapse: collapse; table-layout: auto; margin: 1em 0 1.5em;"> <thead> <tr> <th scope="col" style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5; background: #e5e5e5; font-weight: 700;">**Tamper type**</th> <th scope="col" style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5; background: #e5e5e5; font-weight: 700;">**How it's triggered**</th> <th scope="col" style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5; background: #e5e5e5; font-weight: 700;">**How to resolve** </th> <th scope="col" style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5; background: #e5e5e5; font-weight: 700;">**LED report** </th> </tr> </thead> <tbody> <tr> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">**Battery tamper** </td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">Triggers anytime the battery door is open</td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">The battery door must be fully screwed down </td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">1 red blink every 2 seconds</td> </tr> <tr style="background: #fafafa;"> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">**Mounting tamper**</td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">Triggers if the device is moved from its mounted location

**Note**: The tamper is located on the back of the device

 </td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">The tamper button must be fully pressed (until a clicking sound is heard) </td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;">Alternating red and yellow blinks

 </td> </tr> </tbody></table>

Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see <u>[Alarm.com Flex IO® sensor - Installation Guide](https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO_sensor/Alarm.com_Flex_IO_sensor_-_Installation_Guide#If_you_receive_a_Mounting_Tamper_Error:)</u>.

</div>## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Cellular\_Sensor/Alarm.com\_Flex\_IO\_sensor/What\_is\_a\_battery\_tamper\_and\_mounting\_tamper%3F](https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO_sensor/What_is_a_battery_tamper_and_mounting_tamper%3F)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>