What is a battery tamper and mounting tamper?
GoSafer Security Knowledge Base
This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.
Overview
The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper. The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it. Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see Alarm.com Flex IO® sensor - Installation Guide.
| Platform | General / Device |
|---|---|
| Content type | How-to / Configuration |
| Source last updated | 2023-11-15 |
Procedure
Step-by-step guide: Screenshots and videos are placed with the instruction they illustrate.
The Alarm.com Flex IO® sensor has two tamper switches-a battery tamper and a mounting tamper.
The following table outlines how each tamper is triggered, resolved, and what LEDs flash locally to report it.
| Tamper type | How it's triggered | How to resolve | LED report |
|---|---|---|---|
| Battery tamper | Triggers anytime the battery door is open | The battery door must be fully screwed down | 1 red blink every 2 seconds |
| Mounting tamper |
Triggers if the device is moved from its mounted location Note: The tamper is located on the back of the device |
The tamper button must be fully pressed (until a clicking sound is heard) |
Alternating red and yellow blinks |
Alarm.com Flex IO® sensor tampers can be enabled/disabled during the Flex DIY Wizard Installation process. For more information, see Alarm.com Flex IO® sensor - Installation Guide.
Source and support
For GoSafer Security assistance, visit gosafersecurity.com.
Original Alarm.com reference: https://answers.alarm.com/Customer/Website_and_App/Cellular_Sensor/Alarm.com_Flex_IO_sensor/What_is_a_battery_tamper_and_mounting_tamper%3F
Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.