# What are the login name and password requirements?

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

There are various requirements when changing a login name or password.

<table id="bkmrk-platformgeneral-%2F-de"> <tbody> <tr><th>Platform</th><td>General / Device</td></tr> <tr><th>Content type</th><td>FAQ / Explanation</td></tr> <tr><th>Source last updated</th><td>2023-10-31</td></tr> </tbody></table>

## Procedure

Login name requirements

Login names must contain less than 50 alphanumeric characters and cannot be taken by another user. Login names are not case-sensitive.

Password requirements

New passwords must contain a minimum of 10 characters and must include at least one number, letter, and special character.

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/User\_Management/Web\_App\_Users/What\_are\_the\_login\_name\_and\_password\_requirements](https://answers.alarm.com/Customer/Website_and_App/User_Management/Web_App_Users/What_are_the_login_name_and_password_requirements)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>