# Take a video recording

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

Users can record on demand video clips from cameras and video device.

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2025-07-07</td></tr> </tbody></table>

## Procedure

### To take a video recording using the Alarm.com app

1. Log in to the Alarm.com app.
2. Tap Video.

On the desired video device, tap \[Play\].

1. Tap \[Record Video\].

### To take a video recording using the GoSafer Security customer portal (powered by Alarm.com)

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Video.

Mouse over the desired video device view, then click \[Request Recording\].

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Video/Live\_Video/Take\_a\_video\_recording](https://answers.alarm.com/Customer/Website_and_App/Video/Live_Video/Take_a_video_recording)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>