# Put a system in test mode with the monitoring station

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

When a system is in test mode with the monitoring station, the monitoring station is not going to respond to alarms (i.e., dispatch police) from the system during that time.

<table id="bkmrk-platformmobile-app-c"> <tbody> <tr><th>Platform</th><td>Mobile App</td></tr> <tr><th>Content type</th><td>FAQ / Explanation</td></tr> <tr><th>Source last updated</th><td>2025-07-18</td></tr> </tbody></table>

## Procedure

<div class="gosafer-inline-media">**Step-by-step guide:** Screenshots and videos are placed with the instruction they illustrate.

When a system is in test mode with the monitoring station, the monitoring station is not going to respond to alarms (i.e., dispatch police) from the system during that time. This allows tests and system maintenance to be performed without having to worry about the police being dispatched.

This is particularly useful for troubleshooting sensors without triggering false alarms.

<div><span></span>### ****How does it work?****

The system will send a signal to the monitoring station platform to flag the account for testing and will initiate the process for the duration selected. Once the selected time elapses, the account will automatically exit test mode.

</div><div><span></span>### ****To put a system in test mode:**** 

**Important**: Only the primary login and secondary logins with master permissions can put the system on test mode. If you are logged in to these logins and still do not see the option, contact your service provider.

1. Log in to the Alarm.com app.
2. Tap <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Menu</span>.
3. Tap ****Monitoring Settings****.
4. Tap ****System Test Mode****.  
       
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![image2019 5 7 13 49 48](https://answers.alarm.com/@api/deki/files/15123/image2019-5-7_13-49-48.png?revision=1&size=bestfit&width=245&height=400)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">image2019 5 7 13 49 48</figcaption></figure>
5. Tap to select the test duration.  
       
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Duration Options (1 and 2 Hour)](https://answers.alarm.com/@api/deki/files/15736/Duration_Options_(1_and_2_Hour).jpg?revision=1&size=bestfit&width=250&height=424)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Duration Options (1 and 2 Hour)</figcaption></figure>
6. Tap ****Start Test Mode****.
7. Tap ****Confirm****.
8. If test mode needs to be canceled before the duration expires, tap ****Stop Test Mode****.  
       
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![image2019 5 7 13 50 29](https://answers.alarm.com/@api/deki/files/15125/image2019-5-7_13-50-29.png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">image2019 5 7 13 50 29</figcaption></figure>

</div></div>## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/System\_Management/System\_Usage/Put\_a\_system\_in\_test\_mode\_with\_the\_monitoring\_station](https://answers.alarm.com/Customer/Website_and_App/System_Management/System_Usage/Put_a_system_in_test_mode_with_the_monitoring_station)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>