# Is it possible to use video devices or access video data after closing my account?

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

No. All Video clips and SVR recordings associated with your account are cleared when your account is closed. The previously-enrolled video devices (e.g., video cameras, video servers, and SVRs) must be attached to a new account before they can be used again.

<table id="bkmrk-platformgeneral-%2F-de"> <tbody> <tr><th>Platform</th><td>General / Device</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2023-01-25</td></tr> </tbody></table>

## Procedure

No. All Video clips and SVR recordings associated with your account are cleared when your account is closed. The previously-enrolled video devices (e.g., video cameras, video servers, and SVRs) must be attached to a new account before they can be used again.

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Video/Video\_Settings/Is\_it\_possible\_to\_use\_video\_devices\_or\_access\_video\_data\_after\_closing\_my\_account%3F](https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Is_it_possible_to_use_video_devices_or_access_video_data_after_closing_my_account%3F)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>