# Create/edit an Opened Unexpectedly notification
**GoSafer Security Knowledge Base**
*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*
## Overview
An Opened Unexpectedly notification can notify users if the system was disarmed after closing hours and before arrival hours.
## Procedure
### To create/edit an Opened Unexpectedly notification using the Alarm.com app
1. Log in to the Alarm.com app.
2. Tap \[Menu\].
3. Tap Notifications.
4. Tap \[Settings\].
### To edit the notification, tap Opened Unexpectedly.
### If the notification has not been created
1. Tap \[Add\].
2. Tap Use A Template.
In Business, tap Opened Unexpectedly.
Name the notification rule.
In When the selected events occur, select the events to receive notifications about.
### To choose notification recipients, tap Add.
1. Tap the entries in Address Book to be notified, or tap Add Contact to add a new Address Book entry.
2. Tap Close.
3. Verify the notification is configured with the correct settings.
4. Tap Save.
### To create/edit an Opened Unexpectedly notification using the GoSafer Security customer portal (powered by Alarm.com)
1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Notifications.
### To edit the notification, click \[Edit\] for the Opened Unexpectedly notification.
### If the notification has not been created
1. Click New Notification.
2. Click to select Business.
3. Click Opened Unexpectedly.
Name the notification rule.
1. Select Opened Unexpectedly.
### To choose notification recipients, click Add.
1. Click the entries in Address Book to be notified, or click New to add a new Address Book entry.
2. Click Close.
3. Verify the notification is configured with the correct settings.
4. Click Save.
## Source and support
For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).
Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Commercial/Commercial\_Notifications/Create\_edit\_an\_Opened\_Unexpectedly\_notification](https://answers.alarm.com/Customer/Website_and_App/Commercial/Commercial_Notifications/Create_edit_an_Opened_Unexpectedly_notification)
Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.