# Change the thermostat setpoint

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

The thermostat setpoint can be managed remotely  so you can control the temperature on the go.

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2025-06-04</td></tr> </tbody></table>

## Procedure

<div class="gosafer-inline-media">**Step-by-step guide:** Screenshots and videos are placed with the instruction they illustrate.

The thermostat setpoint can be managed from the Alarm.com app and GoSafer Security customer portal (powered by Alarm.com) so you can control the temperature on the go.

<div><span></span>### Change the thermostat setpoint

<div>Expand all</div><div><div><span></span>### To change the thermostat setpoint using the Alarm.com app:<span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Icn Chevron Up</span>

<div>1. Log in to the Alarm.com app.
2. In the *Thermostats* card, verify the thermostat is in the desired mode.
3. Tap <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Up</span>or <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Down</span> to adjust the set point temperature(s).  
    <div>**Important**: When using Auto mode, the Heat (left) and Cool (right) setpoints must be separated by at least 3 degrees to prevent the thermostat from toggling constantly between heating and cooling. Setting the Cool and Heat target temperatures less than 3 degrees from each other will waste energy without providing additional comfort.</div>

</div></div></div><div><div><span></span>### To change the thermostat setpoint using the GoSafer Security customer portal (powered by Alarm.com):<span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Icn Chevron Up</span>

<div>1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. In the *Thermostats* card, verify the thermostat is in the desired mode.
3. Click <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Up</span>or <span style="display: inline-block; padding: 0.05em 0.4em; margin: 0 0.1em; background: #eef4f7; border: 1px solid #c9d7df; border-radius: 3px; font-weight: 600;">Down</span> to change the thermostat setpoint(s).  
    <div>**Important**: When using Auto mode, the Heat and Cool setpoints must be separated by at least 3 degrees to prevent the thermostat from toggling constantly between heating and cooling. Setting the Cool and Heat target temperatures less than 3 degrees from each other will waste energy without providing additional comfort.</div>   
     <figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Thermostat Auto Mode Customer Site](https://answers.alarm.com/@api/deki/files/26372/Thermostat_Auto_Mode_Customer_Site.png?revision=1&size=bestfit&width=400&height=264)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Thermostat Auto Mode Customer Site</figcaption></figure>

</div></div></div>For more information about changing the thermostat mode, see <u>[Change the thermostat mode](https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Thermostats/Change_the_thermostat_mode)</u>.

</div></div>## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Home\_Automation/Thermostats/Change\_the\_thermostat\_setpoint](https://answers.alarm.com/Customer/Website_and_App/Home_Automation/Thermostats/Change_the_thermostat_setpoint)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>