# Change an access point device name

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

Access point device names can be changed using the Alarm.com app or GoSafer Security customer portal (powered by Alarm.com).

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2025-06-10</td></tr> </tbody></table>

## Procedure

### To change an access point device name using the Alarm.com app

1. Log in to the Alarm.com app.
2. Tap \[More Options\].

In Account, tap Manage Devices.

1. Tap the name of the desired device.
2. Enter the new name for the device.
3. Tap OK.

### To change an access point device name using the GoSafer Security customer portal (powered by Alarm.com)

1. Log in to the GoSafer Security customer portal (powered by Alarm.com).
2. Click Settings.
3. Click Manage Devices.
4. Click the name of the desired device.
5. Enter the new name for the device.
6. Click OK.

## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Video/Video\_Settings/Change\_an\_access\_point\_device\_name](https://answers.alarm.com/Customer/Website_and_App/Video/Video_Settings/Change_an_access_point_device_name)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>