# Access Control System Overview

**GoSafer Security Knowledge Base**

*This operational reference is organized for GoSafer Security customers and staff. Alarm.com product names are retained where required for technical accuracy.*

## Overview

Smarter Access Control is a powerful, cloud-based access solution designed for small and medium-sized businesses. Businesses can now take advantage of powerful user management software, remote door control, and scan-to-add card serial detection all from the user-friendly GoSafer Security customer portal (powered by Alarm.com) and Alarm.com app. Smarter Access Control can be installed as a standalone system or as an integrated solution with other intrusion and video offerings. With easy-to-create access plans and simple user management, you can automate your system using rules to reduce hassle and set up notifications so you always know who comes in and when.

<table id="bkmrk-platformapp-%2B-web-co"> <tbody> <tr><th>Platform</th><td>App + Web</td></tr> <tr><th>Content type</th><td>Reference</td></tr> <tr><th>Source last updated</th><td>2025-06-19</td></tr> </tbody></table>

## Procedure

<div class="gosafer-inline-media gosafer-table-preserved">**Step-by-step guide:** Screenshots and videos are placed with the instruction they illustrate.

Smarter Access Control is a powerful, cloud-based access solution designed for small and medium-sized businesses. Businesses can now take advantage of powerful user management software, remote door control, and scan-to-add card serial detection all from the user-friendly GoSafer Security customer portal (powered by Alarm.com) and Alarm.com app.

Smarter Access Control can be installed as a standalone system or as an integrated solution with other intrusion and video offerings. With easy-to-create access plans and simple user management, you can automate your system using rules to reduce hassle and set up notifications so you always know who comes in and when.

<div><span></span>### **System Overview**

The most commonly used Access Control features are available on the *Home* page and *User Access* tab of the GoSafer Security customer portal (powered by Alarm.com) and Alarm.com app.

<div><span></span>### **Home page**

The *Home* page provides quick access to real-time door control, Scenes, and account activity.

<div><figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Home page (Customer Site)](https://answers.alarm.com/@api/deki/files/7791/Home_page_(Customer_Site).png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Home page (Customer Site)</figcaption></figure>  
 </div>Real-time door control allows you to lock, unlock, and temporarily buzz open doors. Navigate to the *Access Points* (called *Doors* in standalone Access Control systems) card on the home screen to control your doors.

<table style="width: 100%; border-collapse: collapse; table-layout: auto; margin: 1em 0 1.5em;"> <tbody> <tr> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;"><figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![Select a door](https://answers.alarm.com/@api/deki/files/7792/Select_a_door.png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">Select a door</figcaption></figure></td> <td style="vertical-align: top; padding: 0.85em 1em; border: 1px solid #d9e0e5;"><figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![View current status](https://answers.alarm.com/@api/deki/files/7793/View_current_status.png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">View current status</figcaption></figure></td> </tr> </tbody></table>

</div><div><span></span>### **User Access tab**

The *User Access* tab is where the configuration of the system takes place. Sub-tabs are available for *Access Plans*, *Users*, *Access Points*, and *Manage Logins*.

<div><figure class="gosafer-step-image" style="margin: 1em 0 1.25em; padding: 0.75em; text-align: center; background: #fafafa; border: 1px solid #d9e0e5; border-radius: 6px;">![User Access tab (Customer site)](https://answers.alarm.com/@api/deki/files/7794/User_Access_tab_(Customer_site).png?revision=1)<figcaption style="margin-top: 0.55em; color: #555; font-size: 0.92em;">User Access tab (Customer site)</figcaption></figure></div></div></div></div>## Source and support

For GoSafer Security assistance, visit [gosafersecurity.com](https://gosafersecurity.com/).

Original Alarm.com reference: [https://answers.alarm.com/Customer/Website\_and\_App/Commercial/Access\_Control/Access\_Control\_System\_Overview](https://answers.alarm.com/Customer/Website_and_App/Commercial/Access_Control/Access_Control_System_Overview)

<small>Always verify safety, installation, compatibility, and current UI details against the original manufacturer documentation before operational use.</small>