Users, Logins, and Access Codes

GoSafer Security Customer Onboarding

Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.

Use separate access for each person

Give each regular user their own login or access code whenever your system supports it. This lets you remove one person without affecting everyone and makes activity records more meaningful.

Before adding a user

• Confirm the person should have access.
• Choose only the permissions they need.
• Set a schedule for temporary or limited access when available.
• Avoid predictable codes such as addresses, birthdays, or repeated digits.
• Remove access promptly when it is no longer needed.

Basic user review

1. Open [Menu] and select Users.
2. Review the displayed users and contact details.
3. Open the user you want to add or change.
4. Confirm login, code, device, and notification permissions.
5. Save the changes and test access while an authorized person is present.

Need help?

Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.