3. Simple Automations
Create a few practical rules and schedules that make the system easier to use.

Automation Basics: Rules, Schedules, and Scenes
GoSafer Security Customer Onboarding
Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.
Three simple concepts
Rule
When a selected event happens, perform an action. Example: When the system arms Away, turn selected lights off.
Schedule
Perform an action at selected times. Example: Turn the porch light on at sunset and off at bedtime.
Scene
Run several approved actions together from one control. Example: Bedtime can lock a door, turn off lights, and adjust a thermostat.
Safe setup pattern
Choose one repeated routine.
Use only devices you can safely test.
Define the trigger, action, and schedule clearly.
Save the automation.
Test it while you are present.
Review Activity to confirm it ran.
Adjust or disable it if the result is unexpected.
Avoid automating actions that could create a safety risk or prevent someone from entering or leaving. Keep emergency, fire, and life-safety behavior under approved system programming.
Need help?
Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.

Three Recommended Starter Automations
GoSafer Security Customer Onboarding
Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.
1. Away routine
When the security system is armed Away, turn off selected lights, adjust the thermostat to an energy-saving setting, and confirm compatible locks or garage devices are secure.
2. Evening exterior light schedule
Turn selected exterior lights on near sunset and off at a chosen time. Review seasonal behavior and make sure the schedule does not affect indoor sleeping areas.
3. Open or unlocked reminder
Send a notification if a supported garage door, gate, door, or lock remains open or unlocked longer than expected.
Setup checklist
Keep the first rule simple.
Name it in plain language.
Choose only necessary recipients.
Test it once while on site.
Show the customer how to disable it.
Need help?
Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.

Location-Based Features and Reminders
GoSafer Security Customer Onboarding
Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.
What location-based features can do
Remind you if the system is disarmed when your phone leaves an area.
Adjust a thermostat or selected devices based on arrival or departure.
Pause or change selected behavior when approved devices are near the property.
Before enabling
Confirm the customer understands that phone location permission is required.
Choose which phones are allowed to participate.
Set location permission according to the feature’s instructions.
Confirm battery-saving settings do not prevent background location updates.
Test arrival and departure behavior.
Disable the feature if it creates unwanted reminders or actions.
Location behavior depends on phone settings, permissions, connectivity, and battery management. Treat location-based actions as convenience features—not as the only method of securing the property.
Need help?
Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.

Connected Devices: Locks, Lights, Thermostats, and Garage
GoSafer Security Customer Onboarding
Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.
Everyday controls
Check current device status before sending a command.
Use clear device names such as “Front Door Lock” or “Upstairs Thermostat.”
Wait for the app to confirm a command completed.
Review Activity if a command appears unsuccessful.
Do not repeatedly send commands when a device is offline or in malfunction.
Good first demonstrations
Lock and unlock one approved door while standing nearby.
Turn one connected light on and off.
Adjust the thermostat one or two degrees, then return it to the preferred setting.
Open or close a supported garage device only when the area is visible and clear.
Show the customer where device battery or malfunction status appears.
Need help?
Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.

Video and Doorbell Basics
GoSafer Security Customer Onboarding
Alarm.com features may vary based on your service package, installed equipment, permissions, and app version.
Basic video functions
View live video.
Answer a supported doorbell call.
Review saved clips or event thumbnails when included.
Create a basic doorbell or camera notification.
Check camera connectivity and recording status.
Basic app steps
Open [Video].
Select the desired camera.
Use [Settings] only when a configuration change is needed.
Verify the camera name, image, and time are correct.
Test notifications or recording behavior without creating a false emergency.
Respect privacy. Only place cameras in lawful, appropriate locations; limit access to approved users; and explain audio or recording features to occupants and visitors as required.
Need help?
Contact GoSafer Security through your normal support channel or visit gosafersecurity.com. For an active alarm or emergency, follow your emergency plan and contact emergency services when appropriate.